Move from conflict to a culture of civility in local government
Build Trust, Strengthen the Team
Trusted by councils across Australia
By Anne Marie Cade
What this book will provide
Real tools, not theory — scripts and strategies you can use in your very next hard conversation.
Composure under fire — disagree firmly, hold your ground, and never lose the relationship.
A stronger council — sharper decisions, fewer complaints, more trust.
A role you can sustain — master what happens under pressure so conflict doesn't manage you.
How I can help
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Conflict Audit
A Conflict Audit gives your council a clear, picture of where and why friction is occurring — between councillors, officers, and the community — along with practical recommendations to strengthen culture and reduce governance risk before it escalates.
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Mediation
I create a safe, structured space for open and honest dialogue, helping both parties move from conflict to genuine understanding and a workable way forward. Every conversation is guided with care, impartiality, and a clear structure, so even difficult discussions stay constructive and lead somewhere productive.
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Induction and Professional Development
Meet the yearly mandatory training requirements. Workshops are designed to equip Councillors and teams with the skills needed to manage governance risk, conflict, navigate difficult conversations and cultivate civility.
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On-demand Coaching
I provide Mayors and Councillors with the targeted coaching support needed to navigate difficult conversations, become effective communicators and deal with specific conflict issues so you can manage the dynamics within the group with ease.
Clients
Award winning Lawyer, Mediator, former Mayor
Anne-Marie Cade
I love working with local government leaders and teaching them the practical tools and strategies to improve their governance capability, manage conflict effectively and foster collaborative working relationships. What is unique about me is that I have lived experience in the role.
Why choose me
Accredited Dispute Resolution Professional and Lawyer with over 25 years of experience, Insured
Former Mayor, Deputy Mayor & Councillor
Deep understanding of local government and the public sector
Recognised nationally & internationally for mediation, coaching and training
Author
Trusted by Councils, Councillors, Governance staff, and leaaders in the Public Secto across Australia
Trauma-infomred and culturally aware solutions
2024 Service to Dispute Resolution
Conflict Coach of the Year
ADR Project of the Year
ADR Innovation of the Year
Mediator of the year